Refund & Returns Policy

We aim to ensure your shopping experience with us is hassle-free, which is why our return and refund policies are clear and straightforward.

1. Return Deadline: Items are eligible for return within 30 days of purchase. Returns post-30 days will not be accepted.
2. Shipping Fees: We will cover return shipping costs if the item is defective or incorrect. However, for returns due to a change of mind, you'll bear the shipping cost.
3. Faulty Products: Notify us within 30 days if the item is defective or not functioning, and we will assist with a cost-free return. Upon inspection, you'll receive a replacement or a full refund, inclusive of shipping costs.
4. Voluntary Returns: If you reconsider your purchase, returns are accepted within 30 days. You'll be responsible for return shipping costs. Ensure the item is unused and in its original packaging. A refund will be issued, excluding the shipping fees, upon receipt and inspection.
5. Refund Process: After receiving and inspecting the returned item, a confirmation email will be sent, and a refund will be processed to your original payment method within 7 business days.

Note: Refunds may take some time to reflect in your account due to varying bank processing times. If the refund is not visible after 10 business days, feel free to contact us at support@roodnignilcyc.com

For any further queries regarding returns or refunds, please contact our friendly Customer Support team at support@roodnignilcyc.com